HOW CAN I PLACE AN ORDER?
To place an order, simply select your preferred style on the product page and click the “Add To Cart” button. Follow the easy steps to complete your order, and we’ll take care of the rest, keeping you informed every step of the way!
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Visa, Mastercard, and PayPal for your convenience.
MY TRACKING NUMBER ISN’T WORKING.
Please note that tracking numbers may take 3-5 days to appear in the shipping carrier’s system. Occasionally, there may be delays or errors in the tracking process. If your tracking number is still not functional after a few days, kindly reach out to the shipping carrier for further assistance.
WHEN WILL MY PAYMENT BE PROCESSED?
Your payment will be charged immediately after your order has been successfully placed.
HOW SECURE IS MY PERSONAL INFORMATION?
Rest assured, we prioritize the security of your personal information. We adhere strictly to industry standards to safeguard your data during checkout and purchase. Your credit card details are encrypted using secure socket layer (SSL) technology, a widely trusted method for processing online payments. Your information is solely used for completing the transaction and is not stored thereafter.
WHAT SHOULD I DO IF I RECEIVE THE WRONG PRODUCT OR A DEFECTIVE ITEM?
We apologize sincerely if you encounter this issue. Please contact us at [email protected] with your order number and details of the problem, and we will promptly address the situation. We are committed to rectifying any errors and ensuring your satisfaction. We will arrange for the correct product to be sent to you at no additional cost and cover the shipping expenses for returning the incorrect item. We understand that mistakes happen, but rest assured, we will promptly correct them.
For further assistance or inquiries, please don’t hesitate to reach out to us:
Email: [email protected]
Phone: +1 (202) 280-0706
Address: 3299 N Cajun Way, Hanford, CA 93230, United State
Support time: Mon-Fri: 9AM-5PM PST